In my experience, this psychology effect often counter balances what we might be missing in the equation related to skills, degrees, experience and natural ability. The importance of psychology and attitude can’t be more important then in a personal or career change situation. Though I’ve used variations of this mantra in all of my career development, teaching, coaching, and consulting for as far back as I can remember, I’m only now relating it in three words that say it all, TRUST, BELIEVE AND DO. For even in the most difficult of times, they can take your career and job search campaign to the next level and to success.
TRUST
Begin with Trust and faith in a higher power and in our spirit and belief, whatever that means to you. I know what it means to me. My clients and I talk about it often. Trust is the glue that connects each of us; it’s at the center of our faith, confidence, all of our successful relationships, families, businesses, careers, personal and professional networks.
You can transform businesses, relationships, engage an entire organization, develop a strong personal faith, a successful career (you name it, the list goes on) and manage an exciting, creative, results driven career transition, job search and life with TRUST.
Distrust, cynicism, listening to the “nay sayers”, focusing on the “no’s”, what others think of us (or more accurately what we think they think of us…), and the often times depressing TV and print news, creates more of the same in our personal and professional life as well as in our job search campaign. This is our challenge. I feel you rolling your eyes. I know that it’s easier said than done, but TRUST anyway.
After all, you only need one lead, one connection or one position that fits your unique and brilliant skills, attributes, and style. We know in our heart of hearts it’s out there. It’s evidenced in our past, our accomplishments and work history. Just TRUST that it is, even in times of adversity (this is trust in the truest sense), and KNOW that every call, LinkedIn or network connection, daily/weekly goal, job board lead, action step you take, and “no” you receive will lead you closer to the “yes” and that one opportunity, position, temp assignment or client, to turn this ship around and transform your career.
You and I know that this trust is critical to every aspect of our work and life, particularly in times of transition and personal change. And, there is a lot of that going around. This couldn’t be any truer than when we’re riding the ups and downs of career transition, trying to focus on the opportunities, silver lining, and maintain the delicate balance, psychology and positive attitude required of any job seeker. It’s not easy, but TRUST anyways.
If you’re interested in exploring additional strategies related to the psychology of personal change and career transition, you can check out a few other articles that I’ve written on the subject on my website blog at www.recchionandassociates.com
BELIEVE
Believe in yourself, your uniqueness or brand and your God-given talent. We’re all wired differently and that’s cool, diversity; we’ll handle projects, problems, adversity, challenges, and successes unlike anyone else. You are pretty awesome, even if you don’t feel it right now. Here are a few facts to prove it:
• Every human spent about half an hour as a single cell; take a look now, Wow!
• Your brain is made up of 100,000 miles of blood vessels
• The average human heart will beat 2.5 billion times in its lifetime and pump 48 million gallons of blood, 2000 gallons every day
• Our blood travels 60,000 miles per day on its journey through the body
I’m feeling empowered. Now look at the problems you’ve solved, the contributions you’ve made at home, in the community and at work. Look at the lives you’ve touched; make a list of these things and, again, not just for work. See the big picture. See your capabilities and what you’ve accomplished. Even if your current circumstances don’t support where you’ve been, where you’re going and what you’re capable of, take back your personal power….BELIEVE anyway, your time is now.
After all, that’s what this job search, our personal marketing campaign (and our careers and work/life) are all about; understanding what makes us tick, our contributions, values, passion, interests, skills, style, and what’s unique about what we’ve accomplished in our little (but powerful) niche in the world, regardless of level, title, experience and degrees.
Next, and most importantly in our search, it’s being able to confidently, with our own authentic style and personality, talk about the difference we’ve made, problems we’ve solved, that we feel good about and that match the needs of our interviewer, network contact, customer or boss (both on paper and in a network, interview setting). I’ve really simplified this, but I’m not talking process, strategies right now. I’m talking attitude psychology (you can check out my blog, coaching and book for the strategy stuff; of course we must work it, better than our competition). But first, even before you see it, BELIEVE in you.
With all the greatest personal marketing stuff, resume, networking bells and whistles, connections, you’ll go no where without this: BELIEVE in you (Well, you might fake it for a bit, but eventually you’ll be found out). We all have this potential; even if we’re not sure today, right now. With all of the uncertainties, ups and downs and rejections, TRUST anyway and BELIEVE in you and your uniqueness. Reclaim your personal power.
Even if you don’t see it right at this moment or you don’t see the evidence of it right now, and no matter what others say or think, BELIEVE anyway. This is your opportunity, this is your test. You are awesome…….
DO
As with anything in our work and life, we have to act, DO. All of the TRUST, BELIEVE attitude and psychology, inner strength, confidence and perseverance in the world won’t help us if we’re not ready to take action. Believe me, DOING, even if it doesn’t work, is better than no action at all. This means moving past the roadblocks, fear, insecurity, uncertainty, lack of confidence and what people might say. Ouch, now we’re hitting home. Been there; done that. Even so, Just DO It! (sound familiar?).
Here’s where, in a personal and/or career transition situation, the process and strategy stuff comes in to play. We want our DO’s, goals, actions to be well thought out and planned. We have to track every call, email, meeting, lead, contact; yet we want to be open and flexible, to be able to turn on a dime, move out of our comfort zone and take advantage of new and different opportunities which could include consulting, part-time, teaching or volunteering while we keep our eye on the ball. Focus is key in our personal marketing/job search campaign, in developing our brand - strengths, contributions, experiences, career path and direction. But, always stay open to other nudges from the universe.
This isn’t easy, and we didn’t sign up for a joy ride, but DO it anyways. Position every bump in the career transition road and every adversity, as a challenge or test. It’s an opportunity to stretch yourself, know yourself, grow yourself, strengthen your personal marketing and job search skills, your faith, family and your ability to persevere. Change your perspective, take action, DO it anyways.
TRUST, BELIEVE, DO….Say it a few times, TRUST, BELIEVE, DO; TRUST, BELIEVE, DO; TRUST, BELIEVE, DO. This is it. Our success can be measured by the amount of TRUST, BELIEVE, DO that we possess. It is the silver bullet, the differentiator. Without it, nothing of any substance happens. It is our time. We will TRUST, BELIEVE and DO this!
If you’re interested in other “Trust, Believe, Do” blog articles, coaching and upcoming online training classes sign up for the free Recchion and Associates, Inc. newsletter at www.recchionandassociates.com or contact Gary at gary@recchionandassociates.com
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( 2.8 / 79 )What You, Me, Nike, Wheaties and Oprah Have in Common....Our Brand - Five Actions to "Know" Your Personal Brand
I'm sitting here writing this in my Nike jogging pants and Nike T-Shirt, socks and tennis shoes. No kidding, I've got that Nike Swoosh all over me. It's crazy how we consciously and subconsciously surround ourselves with those trusted names, products, services and brands. Branding has gone from corporate PR, to Hollywood with the likes of Oprah, Martha (and yes, Paris), and now to Main Street. Personal Branding is changing the way we manage our careers and businesses.
You already have a brand? Your family, friends, staff, customers and leaders have a perception of you, attributes and words that come to mind when your name is mentioned. This can be a mixed bag. So what is a Personal Brand? It's being self-aware and communicating what makes us different, unique; what we stand for, those skills, attributes, values and passions that describe us and differentiate us from our peers, colleagues and competitors. What comes to mind when others think of you?
Branding is not being what others expect of us, and less about creating some marketing glitz. It's all about being authentic, knowing yourself and what truly differentiates you - your unique value proposition. Whether we're a senior executive, engineer, service professional or recent grad, employed or unemployed, in today's world we have to understand, develop and communicate our personal brand to create a competitive advantage, achieve our goals, personal success and make a difference....These are the new rules of the career game today.
Creating your personal brand begins with first and foremost knowing yourself. Here are five actions you can take to discover the real you:
1.) Be self-aware. Know the compelling value you provide. What are your core values, purpose, passion, abilities and goals? Know what you stand for. Edgar Schein's Career Anchors is an excellent values assessment, along with the Keirsey or Meyer's Briggs personality profile, and Campbell Interest and Skill Inventory. Your brand has to lead you to your personal and professional goals. Identify your one-year, three-year, five-year and ten-year goals in: Career, Family and Friends, Spiritual, Community, Health/Fitness, Financial, Personal Growth and Other. We need to be able to understand and communicate this exceptional combination of attributes, i.e. our unique value proposition; for it enables us to fulfill our purpose.
2.) Ask for feedback. How do your leaders, peers, staff and customers view you (i.e. they're your "target market")? How would they describe your strengths, attributes and value to the business? Is it in sync with what you know to be true?
Your target market already has an image, perception (or misperception) about you. It may be in line with your authentic brand, and then again, you may be hauling around some extra "bags". So before you start developing your personal brand, begin by interviewing clients, business leaders, peers, media types.....What values do they associate with you? When they hear your name what comes to mind? What do they see as your strengths? How would they describe your work?
Compare and track: a.) how you're perceived, b.) how you want to be perceived, c.) how you think you are perceived. The size of the gaps will tell you how hard you'll need to work your brand to reinforce or change perceptions.
3.) Identify Your Target Audience - Your Brand Champions. Who are those individuals in a position to help you achieve your personal and career goals? Family, friends, key internal and/or external customers, staff, peers, supervisors, managers, executives, suppliers and business partners. These people need to know who we are and what we stand for, and we need to communicate to them a consistent and compelling brand presence - our unique value promise.
4.) Know Your Competitors. Are they your colleagues? Based on your goals and career path, are they another group at your company? In another industry? What are those attributes that differentiate you from your competition? Let's ensure that our target audience, the decision makers, knows our compelling brand value.
5.) Work With a Coach. Your Coach is there to guide you through this career planning and personal branding process. Recchion and Associates, Inc. is available to provide that personal, professional guidance and coaching expertise to assist you in creating a compelling and effective Personal Brand so you stand out, add value to your business and career, and achieve the personal and professional success that you aspire to.
NEXT: Crafting Your Personal Brand Statement
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( 3 / 186 )Clients regularly contact me, most of the time days in advance, though sometimes several hours or even minutes before an interview, for some last minute advice. Many of us probably recognize that the career management process, particularly this “personal marketing” piece-after all, the ability to sell and market ourselves is key to effective interviewing-is a delicate balance of psychology, attitude, and of course, skills and abilities. With this in mind, I'm careful not to push the wrong buttons right before a client’s interview, in a last minute coaching session. So, rather than dwell on a quick review of questions that they should have prepared to both respond to and ask, or dwell on the research, networking and homework that they should do, I focus on three key thoughts or strategies to prepare them for the “psychology” of this interview/communications process. These simple strategies “to get psyched” are crucial to shifting our thinking and building confidence prior to any interview. I encourage you to review them as you prepare for every interview situation.
1. The interview is a "two-way" discussion between "professionals."
Regardless of our education and experience levels or our current position as a manager, entry-level manufacturing, engineering, administrative professional or student intern, we all bring certain talents and skills, experiences, and attitudes to our work and an interview, which make us different and “unique.” It’s understanding our "uniqueness" through self-evaluation, and being able to sell it (using our own personality and communications skills) that gives us an edge in the career and interview process.
We have to recognize that in our own right, we are all "professionals" (regardless of our position levels/status, and the levels/status of the interviewers), and that the interview is nothing more than an opportunity for both sides to better understand each other. Remember, we bring a great deal to the interview table; we wouldn’t be called for the interview if we didn’t meet the position requirements in the eyes of the interview team. The interviewer looks at this “two-way” discussion as an opportunity to assess the candidate’s skills, behaviors, experiences, attitude and confidence. Are they serious, just shopping around or "tire kicking," as I call it? Can they help me and my group to improve quality, customer service, save money or generate revenues? Do I like them?
As the interviewee, we’re likewise thinking: Is this the right boss or team and work environment for me? Is it a good match for my career direction, interests, skills and "unique" strengths? Can I contribute? Even if you get the offer, you don’t have to take it if it is not the right fit or move. Both sides want a "win-win" opportunity. So you see, the interview is a “two-way discussion between professionals.” Let’s view it that way.
Early in my career, I remember preparing for interviews always “on the defensive," thinking about how the interviewers were going to trick me or trip me up. The interviewer or team had all the answers; they were the experts or professionals. They had the control over my destiny. Many times I discounted my own hard work and accomplishments, both while preparing for and during the interview. I wasn't able to look at the interview as a two-way discussion between professionals, thereby giving away much of my stake or positioning and “personal power” in this communication process. Why should someone less qualified and interested than you and I get the job offer we want and deserve because they understand this principle?
2. The Interviewer is my Customer.
And so rather than to approach the interview as a potential "ambush" or negative, defensive experience, let's prepare by viewing the interviewer as our customer, which I believe they are. Look at the interview as an important meeting with your customer. You and I do it every day: meet, effectively communicate and negotiate with internal and external stakeholders. We want to go into this meeting with the idea of ensuring that we better understand the interviewer’s needs, challenges, problem areas and concerns, both through our own research and by asking positive, yet probing questions in the interview. In my own mind, in the heat of the interview, I’m constantly thinking, “How can I serve? How can I support you and your team? What are your needs, challenges and concerns?” as I’m responding to, for example, behavioral questions with “Here is a specific example of how I can contribute to your group and support your needs.” We need to be confident in our work background and uniqueness and be able to identify ways in which we can support and meet the interviewer’s needs and help solve their problems.
Therefore, our focus is not so much on the defense—“What are they going to ask me? How should I respond?” (although, we're going to prepare and study the tough interview questions)—but using "active listening," asking the right questions to better understand our customer needs, and then responding with specific accomplishments, behaviors and skills that we possess to support their position requirements. After all, that's really what the interviewer is hoping for. Of course, we won't forget that all the while, as the interviewee, we're also evaluating our customer and this work opportunity, looking for a "win-win."
3. I know more about myself than any interviewer.
It's clear to me that no one understands or knows what we are good at, our skills, behaviors, contributions, interests and aptitudes, like we know ourselves, regardless of whether we've been through any kind of formal self-assessment or evaluation process. If we sat down for an hour or two and I asked you every tough interview question that I can muster up, and gave you all the time to think it through and respond;no pressure;there is no doubt in my mind that you would have an answer for nearly every question. You know your skills and contributions better than anyone, including any interviewer; you’re the only one who has been there and done it. So, we have those answers, though sometimes it's in the heat of the interview; because of our lack of preparation and study of some of the tough questions, or our lack of confidence (we all go through those cycles); that we're unable or uncomfortable to talk about ourselves and "blow our own horn" in our own way, using our personality. Still, no one knows us like we know ourselves.
As we put all of this together and as you prepare for any interview, keep in mind the importance of this delicate balance of attitude and psychology. How we view the psychology of the interview process affects our confidence, how we sell ourselves, our skills and abilities, and how our customers or interviewers receive us. Understanding that the interview is a two-way discussion between two professionals, that the interviewer is really one of our customers, and that we know ourselves, our skills and strengths far better than any interviewer, are three "must" keys to “getting psyched” to win any interview. Using these strategies, along with thorough research, preparation and practice, we come to the interview knowing that at the very least we are on a level playing field with our interviewers, if not at a distinct advantage, and that's where we want to be.
© G. Recchion 1999-2010 -May not be duplicated without permission.
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( 3.1 / 191 )Failing Forward…..Towards Success
I recently heard an interview with leadership expert, best selling author and speaker, John Maxwell, and was intrigued by the discussion on the topic of “Failing Forward”, a book that he had written several years back.
So why are some individuals able to fight off handicaps and hardships, only to fail forward, not backwards? Maxwell says “…..I know of only one factor that separates those who consistently shine from those who don’t: The difference between average people and achieving people is their perception of and response to failure.”
Let’s take a look at four areas and “success strategies” outlined in his book to help us see failure in a positive light, deal with it and move towards success.
1. Redefining Failure and Success
How can we change our perspective about failure? We’re taught to fear it and avoid it. Acknowledge that we all make mistakes and fail. Most high achievers don’t see mistakes as the enemy, but an opportunity to learn. Anyone of us can defeat failure. It begins with perspective; acknowledging and viewing our failures as stepping stones to our goals or purpose, “the price we pay to achieve success” as opposed to avoiding it at all costs.
2. Do You Mind Changing Your Mind
We have to acknowledge and accept responsibility for our mistakes and failures. Maxwell contends that failure is an inside job. When different individuals are confronted with a similar adversity why is it that one succeeds and one fails? To win the mind game against adversity requires a positive attitude. The secret to creating optimism is learning “contentment”, not the laid back, “need more toys” version but contentment from positive action. “Contentment comes from having a positive attitude. It means expecting the best in everything-not the worst; remaining upbeat-even when you get beat up; seeing solutions in every problem-not problems in every solution; believing in yourself-even when others believe you’ve failed; holding on to hope-even when others say it’s hopeless…a positive attitude comes from within. Your circumstances and your contentment are unrelated.” We must add positive action to a positive attitude to fail forward.
3. Embracing Failure as a Friend
There is a certain amount of adversity we just have to overcome to succeed. But Maxwell takes it one step further, “To achieve your dreams, you must embrace adversity and make failure a regular part of your life. If you’re not failing you’re probably not really moving forward.” Living through failure creates resilience, adaptability, opportunities and strength. Don’t take it personally, step back and look at the big picture, be open to risk-taking, find the positive benefits.
4. Increasing Your Odds for Success
Maxwell spells out the top reasons why people fail, and here are some of the actions that we can take to achieve success and fail forward:
- Develop people skills; build solid relationships and Emotional Intelligence or EQ.
- Attitude is everything; with one shift in perspective, our circumstances can change dramatically. Recognize when circumstances need changing; where there is a disconnect with a job, career path, or relationship.
- Examine the level of commitment and focus. A lack in either area can turn simple mishaps into failures.
- Be flexible and open to change. If you resist it you deny success.
- Develop self discipline, take personal accountability; take action in spite of outer circumstances. Create an action plan, goals for next steps and a sense of purpose.
- Talent alone won’t bring success. Don’t settle; let’s improve our gifts, and the weak areas that can hold us back.
By redefining failure and success, changing our mind, embracing failure and taking actions to increase the odds for success, we’re better able to muster up the courage and determination to face adversity head on and fail forward towards success.
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( 2.9 / 298 )Inspiration in Times of Adversity
Much of my coaching and training work over the years can be summarized in a couple of words: "psychology" and "relationships." I'm over simplifying it, but I've seen lives change and careers skyrocket based on one's predominant thoughts; i.e., psychology, confidence and inspiration, and the strength of one's relationships --- how we relate to others and they relate to us.
How can we use these two concepts, and inspire ourselves in these times, on the job or during a stressful job search? How can we shift our perspective from varied degrees of loss, fear and uncertainty to "accepting" our circumstances and creating inspiration? It's easier said than done, and this isn't new news. But let's look at it from a different angle with five "mind shifters" that have worked for me and my clients......
1. Attitude = Altitude....
Whether we recognize it or not, business associates, peers and leaders are always assessing our attitude, perseverance, "stick-to-it-iveness," openness to change, especially in the wake of business challenges, limited career options, a long and arduous job search. We need not be driven solely by what others think, but in the workplace we win points, our value increases, others see this positive behavior and want to associate and work with us. Often we don't recognize this relationship dynamic; it's a must in the job search, interview and network process. How do others see you as viewing change? What actions can you take to be more "accepting" of these changes?
2. Be an inspiration to others......
During times of change and adversity we oftentimes take ourselves for granted, especially in the peaks and valleys of corporate America. Some days we're feeling like we're on the fast track and then there are days where it seems that the rug has been pulled out. During the latter, recognize that not only does attitude = altitude, but that others depend on us to be an example. Family, friends and associates see inspiration and determination in us when we don't see it. Are you an inspiration to others? What can you can do to be more of an inspiration?
3. "And this too shall pass".....
We know of the cycles of personal change (ending, neutral zone, new beginning). The stages are as varied as the authors, but for every change, loss or adversity, something has to "end;" i.e., a relationship, career path, position. At the exact time of this "ending", exists the potential for a "new beginning" and an opportunity for growth, to overcome a challenge. Moving from an "ending" to "new beginning" is no easy task. Working through the roller coaster of emotions, we ultimately come out the other side of this cycle, "accepting" change and realizing our lessons. But remember, "this too shall pass", for our work life is but an endless cycle of "endings" and "new beginnings." What are the endings that you're facing? What "new beginnings" inspire you?
4. Focus on your Opportunities......
Where do you focus your thoughts and energy? Do you focus on "endings" and losses, or on your possibilities and "new beginnings?" Some researchers say that we have as many as 50,000 thoughts on any given day and our success depends on where we place those thoughts. Limit your intake of the daily dose of depressing TV and news shows; surround yourself with possibility thinkers, positive relationships and reading. On what are you focusing? How can you improve your focus?
5. Visualize Success........
Many of the most successful business professionals, leaders and athletes use a form of visualization to experience, in their mind, a goal, activity or coming event. Scientists say that the exact same muscles fire in an athlete's "mental rehearsal" as they would in the actual event. When you rehearse and experience that planned new job, promotion or successful interview in the here and now, you begin to program yourself for success and inspiration.
Create inspiration in times of adversity and use these five psychology/relationship "shifters" to change your perspective, build value, confidence and focus on "new beginnings."
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( 2.9 / 297 )Managing Today’s Changes – Part 2
This can probably stand alone, but do read my first blog on 8/10 (same title) for a little more background and the set up for Part 2. So how is it that for some of us, our cup is half full, and for others it’s half empty? Why are some of us laser focused on the opportunities or the silver lining of change, while others more often than not, can’t see past the dangers and losses associated with a career change, job loss, end of a relationship, marriage (yes, even the “good” changes have associated losses, i.e. family relationships, finances, lifestyle shifts).
The real challenge for all of us, regardless of the kind of change, is: “How can I look at adversity, challenges, fear and loss associated with changes in my work and life, and find the opportunity, the silver lining?” “How can I learn to accept changes, especially the ones that really test my perseverance, inner strength, faith and confidence?” “How can I shift my perspective, and move from resisting change to embracing it?”
Recognizing that we’re all wired differently, optimists, pessimists and everything in between, and are a product of our unique upbringing, experiences, successes and failures; what I love about this change stuff, is that we can learn to be more aware of how we’re wired, how we most often respond to changes around us, and we can move from viewing a change as a loss, to that of an opportunity. Now I’m not suggesting in any way that this is a cake walk. But we’ve all done it before, though we tend to lose sight of difficult challenges and changes in our life that we’ve successfully overcome.
So, how do we shift our perspective? In one word it’s ATTITUDE. Now I can see you rolling your eyes. It sounds like a bit of a cop out. That’s the answer we hear for almost everything that’s ailing us; and truly, in my own world I believe it really is. But let’s be more specific, and let me share some ATTITUDE strategies that have worked for me, my clients, and in my classes. I’m giving you the skinny version since I’m running short of space, but if you want the entire story, I have a chapter in my book, “The 10 Success Strategies to Finding the Right Work”, that lays this out in its entirety.
Various studies have shown that there are five attitudes that play important roles in the psychology of change, our health and personal well being, and in our ability to embrace change and minimize the stress in our work and life. By focusing on the 5 C’s: Challenge, Commitment, Control, Confidence, and Connection, we can fill the void left by the losses we experience (i.e. finances, security, skills, responsibilities, relationships) and work through the emotional roller coaster associated with change (denial, anger, bargaining, depression and ACCEPTANCE – this is huge, but I couldn’t get into it here).
Challenge – Be open to change, look at it as an opportunity (not a threat), a test of our inner strength, perseverance, faith and determination. It’s ACCEPTING the change, whether we like it or not and rising to the challenge. Literally, make a list of the specific losses and gains. Accept, reconcile and process the losses (and the emotions) even wallow in them for a bit, to be able to move past and even bless them, so as to refocus on the challenge, the opportunity.
Commitment – Be an active participant in your work and life, versus standing on the sidelines, as an observer. Take action even when you’re not quite up for it; set daily and weekly goals (particularly in the case of a job search). Know what’s happening around you.
Control – Recognize that we do have an impact on external change and what happens in our life. We have control over how we view and react to change and its affect on our lives.
One research study at the University of Chicago indicated that people who demonstrate Challenge, Commitment, and Control, have one-half the incidence of illness as those who don’t incorporate them into their lives.
Confidence – This provides the foundation for the other attitudes. If we are comfortable with who we are, strengths, faults, and with others, we’re less likely to put our personal worth on the line for any situation. We need to be able to separate our personal worth from any given situation, success, failure, and change. This is confidence in the truest sense.
Connection – Focus on our interactions with ourselves, others, our surroundings; all of our networks and relationships. We have to want to keep learning, get involved, meet people and extend ourselves. For many of us this can be a stretch, so we have to use our personal power to reach beyond our comfort zone, and recognize we have the control!
Our challenge is to realize that all five attitudes are natural, our minds and bodies are programmed to grow and succeed; we’re wired for change. However, we sometimes become victims of our circumstances, experiences, routines and problems. I know it’s easier said than done and I’ve broken all of the rules, but in the end we can move from resisting to embracing, managing and accepting the changes we’re faced with, and one way to make that shift in perspective is through the 5 C’s, our ATTITUDES. Go for it!
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( 2.9 / 283 )Change……dealing with it, managing it, being more aware of everything that’s changing around us; then recognizing how we’re reacting and responding to the changes in our work and life... I don’t know about you, but that's a lot of work; and there are days I’m just flat-out tired, and tuckered out from all of the changes….
But, in all of my career coaching and training work over the years, I would venture to say that our ability to deal with and manage today’s crazy work and life changes, may be the single most important skill (and awareness) that determines our success in work and life. So, I want to share a few thoughts about change. The subject comes up directly or indirectly in almost every coaching session, and class that I teach. Often, it’s the elephant in the room. Of course, I wrestle with it, too.
When you think about it, we’re really programmed for change, just look at our environment; consider the fact that the earth is spinning one rotation each day at about 1000 miles an hour, at the same time we know it’s whirling around the sun nearly once every year, at around 67,000 miles an hour. So we’re spinning and whirling, and I’m getting dizzy…..Then let’s look at ourselves. I remember reading that the cells in our body literally reproduce new organs in weeks and months, without us even being aware. So, we’re wired for change….but why do we so often struggle with it?
In my experience, it’s related to the question, “How do we view change?” Our view often times determines our attitude, level of confidence, commitment; it’s the psychology and driver behind our behaviors, decisions and our actions (both good and bad, i.e. the elephant in the room). Change (even the toughest ones) can be healthy, positive, and an OPPORTUNITY to grow, develop new skills, meet new people, build our faith and character. We can list the positive changes in our lives: graduation, marriage, promotion, birth of a new child. Yet we still read stories about abused and abandoned children.
We’ve all too often, particularly in recent months, witnessed the DANGER/LOSS side of change: loss of retirement investments, job loss, demotion, divorce, or a move. However, I’ve worked with clients who truly viewed their career set back or job loss as an opportunity to move on with their work and life, retool and find their passion. Not to say that they didn’t have to deal with those emotions of denial, anger, fear and depression. However, their overriding attitude was one of viewing this change as an opportunity and a challenge. They were able to see the silver lining; and that’s the challenge for each of us.
Let me summarize a few parting thoughts related to our ability to deal with change:
• So, we’re programmed and wired for change; change is the one constant we can count on, without it we wouldn’t survive today
• Change can be viewed as an OPPORTUNITY or DANGER; it’s all about our perspective……How do you view change? Do you focus on opportunities or losses? Our perspective is directly related to the stress in our lives....Resist change, create stress - accept change and minimize stress
• No two of us view change the same, and that's OK; we respond as a product of our upbringing, beliefs, experiences and what’s happening in our work/life at the time
• We may not have control over the change event, or circumstances surrounding it, BUT we control how we react and respond to the changes in our work and life.
NEXT TIME: It’s our challenge: how can we look at our adversity, fear and losses associated with change, and find the opportunities, that silver lining to embrace change?
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( 3 / 278 )I don’t know about you, but nothing inspires me like seeing someone who really loves what they do, who goes above and beyond the call of duty to give positively outrageous service and demonstrates an enthusiasm, a passion for their work, regardless of title or position. Of course it’s the nature of my career work, so I tend to be especially observant when we are out, or in social or business settings.
I’m quick to recognize truly exceptional service: went to the Chili’s corporate website after dinner to write up a blurb recognizing Nicole in Phoenix for her always outstanding service after I pulled her manager aside that evening to let him know how much we appreciated her exceptionally positive, always-smiling customer service (she got some big bonus points the next days for that recognition). I really appreciated Dylan from Enterprise Rental Car for treating my brother-in-law, Tom, and me like we were the only customers in a jam-packed store, and then giving Tom the maximum amount on a discount coupon, and an upgrade. Tom Tobin, the VP heard about our experience with Dylan. So did Yvette, the FedEx Kinko’s Manager for JD’s efforts two weeks ago. He’s been right on top of my new business card order, calling me regularly with updates as if I was his only customer, making sure that he met my deadline. Don’t let this guy go, Yvette! Then there is Lisa at Staples who gives truly exceptional service and is a guru in their repro services. She jumped through hoops to make sure our printing projects were done with literally no lead time, and treats us as if we are her VIP special customers.
This brings me to our friend Darlene, who serves my wife and I regularly at the Village Inn that we frequent in Phoenix. Last week after she had already clocked out and was wrapping up to leave that afternoon, she noticed us at our table, immediately came over to greet us, confirmed our usual Cobb Salad, then submitted the order for her co-worker who was serving our table. Within a minute or two, our order was in, we had a pitcher of ice tea, a small cup filled with our favorite sesame crackers, and our two to-go cups at our side. All of this was done off the clock, and as she told us that day, “Well, I really enjoy waiting on you.” Darlene, we are fortunate to benefit from such caring and extraordinary service.
That same morning that we were at the Village Inn, Darlene had reported in at 5:30 am or so, and after seeing her partner Diane who was the only waitress opening early that morning flooded with customers, again going above and beyond, helped serve and bus tables, before she clocked in. That morning the two of them together waited on some 57customers.
Believe me, I've missed opportunities to recognize family, staff, peers, leaders, customers and service providers, but what I'm trying to say is that when you get down to the basics, our careers and work success are directly related to the social capital and relationships we build through our recognition and support of other's efforts. Secondly, attitude is everything; which is what makes Nicole, Dylan, JD, Lisa and Darlene rise above the rest.
How often do you witness their kind of attitude and enthusiasm; in your office, any business office, store or restaurant? Let's all recognize and encourage that same positively outrageous service and Passionate Work in ourselves and others.
I'm sure that you have some stories, let me know...
Gary
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( 2.9 / 619 )Five Strategies to Energize your Job Search......`
Whether you’ve just started or are in the middle of an arduous job search, are unemployed, underemployed, or thinking about a career change, let me suggest 5 strategies to really “jazz up” your search and energize your campaign in a competitive market.
1. Attitude is everything! So how do you maintain the right attitude, confidence, perseverance with grim economic news, and a job search process that is more negative than positive? Studies have shown that there are five Attitudes (5 C’s) key to the psychology of change, turning job loss into an opportunity. “Challenge” yourself; be “Committed”, set goals and stretch yourself. “Control” what you have influence over. Build inner “Confidence”, recognize your strengths and passion; nurture personal and professional “Connections”. Embrace change…
2. Have a laser focus... in all your personal marketing – resumes, cover letters, networking and interviews; it determines your marketplace value. In my coaching, the single most important success strategy is to understand one’s unique brand or focus, and be able to articulate it on paper and in an interview. Create a laser focused Campaign Plan with primary/secondary “target” positions, industries and companies that match your direction, interest/passion. Focus on growth businesses and industries. Tailor and repackage your transferrable skills for each serious opportunity.
3. Effectively use all key search strategies....So you’re creating this laser focused “Campaign Plan” in the areas of personal marketing materials, networking/social media, recruiters and agencies, job boards and targeting. Align your efforts to the success rate of each strategy (varies with position/market); generally spend as much as 60-70% of your time in developing your network, 15-20% working with recruiters/agencies, and 20-25+% in using internet job boards/ads and targeting. Track metrics, and daily goals; evaluate daily achievements. Course correct when something isn’t working, and reward yourself when you’ve met a goal.
4. Network....Network....Network - The “Connections” attitude can determine our success, and gets us through change; with a success rate as high as 60-70+%, it must be a campaign focus. We’re asking friends, family, associates, industry experts, and their networks for advice, feedback and ideas about our campaign, profession, marketability, skills transfer and marketplace. Attend professional association, job search, and industry network meetings, and tap into social media such as LinkedIn and Facebook. But remember, networking is as much about being generous with your advice, feedback and ideas as it is asking for it......
5. Be Open – Explore other opportunities – Be laser focused, but not so rigid as to miss what might be a hidden opportunity, or the chance to pursue your dream; maybe it’s more meaningful work, starting a new business, consulting, exploring network marketing, or a home based business. Be open to part-time, full-time contract, temporary or intern positions, volunteering, taking classes/training, where you can develop other skills and marketability, while opening up new doors.
Use this job search and personal change to assess, re-evaluate, identify some new direction, look within so as to reinvent oneself, and master these five strategies, to energize your campaign, rise above the competition and position yourself for future success.
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( 3 / 230 )Welcome to the Recchion & Associates, Inc. website, where Your Future Is Our Passion.
This website marks a new era for our company, a chance to make an even greater impact and take our message to a more global audience.
Simply put, our message is this:
To be able to inspire organizations and individuals; to look for the best in each person and motivate them to see their talents, purpose and passion--to take ownership of their career direction, goals and personal success regardless of position, level, and years of experience. It is our Mission, our Brand, what we are all about. It's our unique differentiator. The result: an inner confidence, enthusiasm and focus in our clients.
I often use one of my favorite quotes by Viktor Frankl from his book, Man's Search for Meaning, when I talk about Mission in class. Not only does Frankl eloquently recount his story of having survived Nazi death camps, but on this subject says: "Everyone has his own vocation or mission in life to carry out a concrete assignment which demands fullfillment. Therein he cannot be replaced nor can his life be repeated. Thus everyone's task is as unique as his specific opportunity to implement it." This is not a perfect world, but I believe Frankl's message. Of course, this is the bigger challenge and opportunity for each one of us, individuals and organizations, alike.
So it's this Mission of ours, this Passion, that is integral to all of the Recchion and Associate's career and personal development training and coaching programs, and success strategies. I have figured it out--and for many it might not be anything new--that is, in the final analysis our success in work and life is directly related to the strength of our relationships, our social capital, our emotional intelligence. Of course, degrees, skills and experience are a must to compete today, but our "relationship skills" are the differentiator, and they can be learned. This theme, too, is central to all of our work.
Check back here often -- We'll talk about these topics, career tips and success strategies, real issues that we face in the workplace, as well as relating current events in the business world to your career.
Of course, we can't do any of this without you. We want to hear your stories and your concerns, your questions and your comments.
Can't wait to work with you!
Regards,
Gary
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